Policies
- Cancellation Fee: $30 USD | $40 CAD fee applies through the posted cancellation deadline.
- No refunds on cancellations after the posted deadline.
FAQ
What is Over the Rainbow?
Over the Rainbow evokes feelings of hopes and dreams—the idea that endless possibilities are just beyond your fingertips. No matter what your life looks like right now, anything is possible when you journey over the rainbow! And just like Dorothy, the strength to make your dreams a reality is within you. It’s always been there! Put on your ruby red slippers, get ready to step into the sun, and embrace everything you were meant to achieve.
When and where will Over the Rainbow take place?
Join us in Atlanta, Georgia, Thursday, September 19, 2024, through Saturday, September 22, 2024, for a weekend of self-discovery, inspiration, and learning how to make the impossible . . . possible. Over the Rainbow events will be held at the Signia by Hilton Atlanta.
Signia by Hilton, Atlanta 159 Northside Drive NE Atlanta, Georgia 30313 - View in Google Maps
What timezone are events shown in?
Events will be held in Atlanta, Georgia, which is Eastern Time. Please note that when you add an event via the “Add to Calendar” button, the event will show in your calendar in the time zone wherever you are located (unless you’ve changed your calendar settings to use a “Time Zone Override”) and will update accordingly when you travel to Atlanta for the event.
How much do tickets cost?
Get yourself ready to journey to the land where dreams come true! Artists who register early will receive a discounted rate, extra raffle tickets, and exclusive incentives.
Early registration pricing is $225 USD I $300 CAD and will be available Tuesday, February 6, 2024, 12:00 am MST through Wednesday, May 15, 2024, 11:59 pm MDT.
Standard registration is $275 USD I $365 CAD and will be available Thursday, May 16, 2024, 12:00 am MDT until sold out or through Saturday, August 31st, 2024, 11:59 pm MDT.
Note - Registration will redirect you to the Seint Official website. Log into your Artist account. Register for the event in your back office.
Will there be a waitlist?
Tickets will be capped at 2,500 attendees. A waitlist will go into effect when tickets sell out. Once an Over the Rainbow ticket becomes available, your payment will be automatically charged, and you will be registered for the event. You will have 72 hours to notify ASK to cancel your ticket without a cancellation fee; after 72 hours, the cancellation fee will be applied.
What is the cancellation policy?
There is a $30 USD I $40 CAD fee for cancellations through August 31st, 2024, 11:59 pm MST, and there are no refunds on cancellations beginning Sunday, September 1st, 2024. To cancel your Over the Rainbow Registration, visit your ticket in your back office.
Tickets are non-transferable. In an effort to keep the waitlist fair, there will be absolutely no name transfers. If you are unable to attend, please cancel your ticket and your spot will be filled by the next Artist on the waitlist. The waitlist will expire when registration closes on Saturday, August 31st, 2024.
If you purchase a ticket and do not cancel it in time, or if you’re unable to attend the event, please be aware that swag bags will NOT be shipped to those who aren’t in attendance. You must be in person at the event in order to receive your swag bag. You may also have a fellow Artist grab your swag bag if they have your ticket confirmation number.
Can I make changes to my registration?
Any other changes can be done through your own account with our registration service provider Webconnex. Edit your registration or create an account here. If you need assistance, please contact the ASK team.
What does the ticket price include?
Your ticket to Over the Rainbow includes full access to all event activities, including training, workshops, specialized hands-on makeup classes, keynote speakers, early access to shop new Seint products, raffle tickets, an elegant gala featuring special Artist awards and recognition, a closing party to immerse yourself in the world of Oz, and the invaluable experience to connect and bond in-person with your Seint community.
Only Seint Artists in good standing at the time of the raffle drawing will be eligible to win. Artists must be present to win.
Does my ticket to Over the Rainbow include a hotel room?
Hotel rooms are not included. Reservations at the Signia by Hilton Atlanta are available for a special group rate. Please refer to the housing tab for details on how to book your room.
Is there discounted pricing for LOVE attendees?
The best value for Over the Rainbow tickets is the Exclusive Registration for LOVE attendees. LOVE Exclusive Registration (Best Price)
Price: $195 USD I $260 CAD and runs Saturday, February 3, 2024, 3:00 pm MST; through Monday, February 5, 2024, 11:59 pm MST. Availability: Saturday, February 3, 2024, 3:00 pm MST; through Monday, February 5, 2024, 11:59 pm MST. Who: Love Registered Attendees
Who can attend Over the Rainbow?
Over the Rainbow is for Seint Artists who have purchased a ticket! Please note: We do not recommend purchasing a ticket for husbands who come to babysit or are there to enjoy a getaway. Only ticketed Artists will receive access to attend event functions.
Is the foster care dinner ticket refundable?
All proceeds from the foster care dinner will be donated to our partnered foster care organization in our host city. This is a non-refundable ticket.
How can I qualify for the Thursday night Leader Dinner?
Any Artist who has achieved the high rank of Artist VI and above between March 1st 2023 - July 31st 2024 and Artists who have achieved Seint’s Club* will qualify for the Thursday night event!
See Artist Recognition tab for more details.
How do I access my receipt from my Over the Rainbow ticket?
Your Over the Rainbow receipt can be found in your confirmation email, as well all as your back office.
When and where is the Leader Dinner?
The Glitter in Green Leader Dinner will take place Thursday, September 19, 6:30pm-8:30pm.
Where can I find a schedule of what’s happening at the event?
You can find a general outline on our agenda page on the Seint Gallery.
Will food be provided?
We will provide dinner at Thursday night’s Leader Dinner and cocktails and hors d’oeuvres at the pre-gala Lemon Drop Cocktail Reception on Friday evening before the Award Ceremony. There will be snacks and drinks provided during the Living in Technicolor Closing Party on Saturday night, and water will be available during general sessions.
Artists are responsible for all other food and meal expenses. There are plenty of delicious options nearby!
Is transportation covered?
All transportation to and from the event, including airfare and ground travel, is the responsibility of the Artist.
Parking at the Signia by Hilton Atlanta is 25 USD daily for Seint guests.
Will we have time to spend with our teams?
One of the best parts about Reunion is being able to spend the weekend with your team, both during and in between events. We also encourage Artists to spend extra time as teams during Team Time on Thursday.
Will there be a late check-in period?
We encourage all Artists to check in and pick up swag bags on Thursday during check-in hours. However, if for some reason you are not able to check-in on Thursday, late check-in will be available on Friday, September 20th from 7:30am – 9:00am.
Can children and/or other guests come?
You are welcome to travel/lodge with a spouse, family, or friends, but only Artists who have purchased a ticket will be allowed into the events.
Exceptions: We welcome infants in arms (six months of age at time of event and younger). While we understand the challenge of arranging care for children while you are away, the events and activities that are carefully planned to help Artists learn and connect are not child friendly. Attending without small children will give you the opportunity to focus on your business, find unity with team members, and take full advantage of all benefits the Reunion has to offer.
Will there be a mother's room?
Yes. A mother’s room will be provided for breastfeeding and pumping.
Will ASL Services be provided at the event?
Yes. We will provide professional ASL services during Over the Rainbow. Please mark your need for ASL services on your registration so we can share the ASL Over the Rainbow agenda with you.
What is the weather like in Atlanta in September?
The average high temperature in Atlanta in September is 83 degrees, and the average low is 62 degrees! Perfect weather for a weekend getaway.
Is there a dress code for Over the Rainbow?
General sessions and breakout classes: Casual and comfortable
Thursday Leader Dinner: Semi-formal, featuring shades of emerald with velvet undertones
Friday Award Ceremony: Formal wear in shimmering shades of gold and yellow
Closing Party: Favorite character from the land of Oz
Who are the keynote speakers and Breakout Session presenters?
We are excited to welcome our keynote speaker, Jamie Kern Lima, along with other special guests, Cara and other corporate team members, and fellow Artists. You can check out the Breakout Session presenter topics and bios here.
How long are the breakout sessions?
Class duration: 40 minutes
How long are makeup classes?
Class duration: 30-35 minutes with additional time allotted for Q&As.
Will there be breaks between breakout sessions and makeup classes?
Yes, there will be a 15-minute break between classes.
What is the difference between breakout sessions and makeup classes?
Breakout session topics are focused on the business-building aspect of the Artist Program, and the makeup classes are focused on application training. Breakout sessions are held in large rooms with formal presentations, while the makeup classes are capped at 75 people per class for hands-on training. Classes are filled on a first-come, first-served basis.
Do I have to register for classes or reserve seats?
All seating for general sessions, breakout sessions, and makeup classes is open and available on a first come, first served basis. Classes are offered more than once throughout the weekend, so if you are unable to attend a specific class due to capacity, check for another time the class is offered.
Is a swag bag included with my ticket purchase?
Yes. In order to receive your swag bag, you will need to attend the event in person.
If I don’t attend Over the Rainbow, can I purchase a swag bag?
Swag bags are exclusively for Over the Rainbow attendees only.
What is included in the swag bag?
You have to come to Over the Rainbow to find out! Pick up your swag bag during registration check-in, and unbox all your goodies then.
If I bought a ticket to Over the Rainbow but can’t attend, can I still receive a swag bag?
If you are unable to attend, we will permit swag bags to be picked up on your behalf by other Artists with your ticket confirmation number. Swag bags will NOT be mailed to Artists who are unable to attend.
Will there be merchandise and new products available to purchase?
Yes! We will have a swag store with Seint merchandise available, plus a product store with exclusive, early-access to products launched at Over the Rainbow.
Do I need cash, or can I pay with a card?
We will accept both cash and credit cards at the event.
How often does a Reunion take place?
Seint hosts Reunions every 18 months, alternating in the spring and fall, with a virtual meeting taking place in between in-person Reunions.
Will there be a virtual ticket option?
No, there will not be a virtual ticket option for Over the Rainbow. We are excited to party and celebrate with everyone in person at this year’s Reunion. For those looking for a virtual option, stay tuned for more information on our virtual meeting we host every 18 months.