Support

Frequently Asked Questions

General

When will I receive login details to my back office and Seint App?

Why are products out of stock?

Can a customer change Artists?

How do I cancel being an Artist?

What happens if my order arrives with a damaged or missing item?

Can I edit or cancel my order once it’s been submitted?

Can I return my Artist Kit?

Can a customer from Canada order from an Artist in the US and vice versa?

Do we have a separate shipping facility for Canada?

How can I get free shipping?

Which provinces require an individual direct sellers license?

Compensation