Onyx 2027 Reward Trip FAQs
What is the Seint Reward Trip?
The Seint Reward Trip is awarded to Artists who show up consistently, build meaningful momentum, and demonstrate growth during the six-month qualification period (May 1, 2026 – October 31, 2026). We celebrate those who reach this milestone with a paid trip to beautiful destinations around the world.
When is the Seint Reward Trip?
Onyx, the 2027 Reward Trip, will take place February 16th - 20th, 2027, at Dreams Onyx Resort & Spa in the Dominican Republic.
Please note: Seint reserves the right to postpone the trip dates due to unforeseen circumstances. All qualifying Artists will be notified in the unlikely event this occurs.
How can I earn the Reward Trip?
Artists have from May 1st, 2026 – October 31st, 2026, to earn the required number of points to qualify for Onyx. Points are earned through personal QV.
Points Needed to Qualify:
U.S. and Canada: 30,000+ points
Please note: There are no monthly minimum requirements during the qualification period.
How does the point system work?
The point system is simple: 1 QV = 1 point.
Points are earned through personal QV during the qualification period.
How can I track my points?
Points can be viewed in your Back Office dashboard throughout the qualification period.
What is included in my trip?
Onyx will take place at Dreams Onyx Resort & Spa in the Dominican Republic, an all-inclusive resort.
Qualifying Artists will receive:
• A 4-night stay at the resort
• A private room for the Artist
• One complimentary guest
• A $1,000 USD total travel credit for the Artist and their guest
• Artists attending without a guest will receive a private room and a $500 USD travel credit
Travel credits will be issued in USD. For Canadian Artists, the travel credit will be converted to CAD using the applicable exchange rate on the date of payment.
Additional inclusions:
• Airport transportation between the resort and airport
• Resort dining and beverages
• Artist gifts
• Welcome reception
• Farewell celebration
How do I know if I have earned the Reward Trip?
Trip qualifiers will be announced after the qualification period ends (after October 31st, 2026) on the Onyx Reward Trip page on Seint Gallery.
Qualifiers will also be notified by a member of the Seint Events Team once qualification is confirmed. All trip communication will be sent via email. For this reason, it is important to have a valid email address on file with Seint. Please confirm that your email is correct in your Back Office.
To ensure you receive all event communications, add the following email addresses to your approved sender list: events@seintofficial.com and noreply@seintofficial.com.
What is not included in my trip?
Artists are responsible for:
• Any airfare costs exceeding the travel credit
• Food and expenses during travel days
• Optional room or resort upgrades
• Optional excursions or activities
• Trip insurance (optional)
What meals are included?
All meals and beverages at the resort are included as part of the all-inclusive experience. Artists are responsible for meals and expenses incurred during travel or off the resort property, in addition to any of the Resort speciality restaurants or experiences.
How do I redeem my trip?
Registration details will be sent to qualifying Artists after the qualification period ends. Trip registration will be completed through a secure online website.
Can I redeem my trip at a later date?
Earned Reward Trips must be used during the scheduled trip timeframe, and cannot be deferred or banked for future years.
In the case of extreme circumstances (such as a serious medical situation or immediate family emergency), Seint may review requests on a case-by-case basis.
Can I cancel my trip if my plans change?
Seint will work with you to cancel your trip plans if expenses have not yet been incurred. If expenses have already been incurred at the time of cancellation, a penalty may apply.
Can I redeem my trip for cash?
The Reward Trip is intended to recognize Artists’ achievements through a shared experience. If an Artist is unable to attend, the trip cannot be redeemed for cash or another award.
Will Artists receive the trip gift if they are unable to attend?
No. Gifts and other items distributed during the trip will not be shipped after the event.
Can I transfer my trip to someone else?
Seint Reward Trips are non-transferable.
Can I bring additional family members or guests?
Each qualifying Artist may bring one complimentary guest. Additional guests may be requested–at an additional cost–depending on resort availability.
Can I upgrade my room or extend my stay?
Yes. Upgrade and extension requests can be made during the registration process, where you’ll be able to view available options and pricing.
How does airfare work?
Artists will book their own flights.
Seint will provide the following travel credit:
• $1,000 USD total for the Artist and their guest
• OR $500 USD for an Artist attending solo
Travel credits will be issued in USD. For Canadian Artists, the travel credit will be converted to CAD using the applicable exchange rate on the date of payment.
Flight details will be submitted during trip registration so airport transfers can be arranged.
How does transportation to and from the airport work?
Seint will arrange complimentary transportation between the airport and the resort during the official trip dates.
Artists traveling outside the official trip dates will be responsible for arranging their own transportation.
What happens if my flight plans change?
Please notify the Events Team as soon as possible at events@seintofficial.com so transportation arrangements can be updated.
Will I need a passport?
Yes. All attendees must have a valid passport to travel to the Dominican Republic. We recommend checking passport expiration dates early, as processing times can vary. Seint does not cover passport or travel documentation costs.
Can I purchase travel insurance?
Because unexpected circumstances can arise, our travel partner recommends purchasing travel insurance to protect your personal travel arrangements. More details on recommended insurance options will be provided during the registration process.
Are qualifying Artists taxed on the Reward?
Yes. Reward Trips are considered taxable income by the IRS and CRA. If an Artist attends, the trip's value will be included on your 1099 (US) or T4A (Canada) for the year the trip takes place.